Fair prices and knowledgeable friendly staff.
Had an emergency engine issue. They checked the code and scheduled an appointment to work on the issue.
Super helpful and a good deal!
Very good customer service. Explained in detail what needed to be done to my car after inspecting it. Trusted the information given to me was accurate. Completed work in a timely manner. Waiting room included TV and free sodas and coffee. Highly recommend this place for all your auto needs
*Update* The manager of this location has since called me and refunded my money to make amends, I have changed my rating to three starts as a reflection of this. My initial experience was completely ridiculous but I'm happy to report that the manager was willing to listen and make things right.** First off, I been a professional mechanic for six years and work in a prestigious shop in the Des Moines area. Last week I took my truck to Heartland to be aligned, the staff was friendly and quoted me $80. I received a call informing me that I NEEDED a $400(installed) kit to complete the job. I declined. When I arrived to pick up the truck I was told that they had not even attempted to adjust my camber (what the kit was for). I offered to pay for half of the alignment as that was all that was done and we eventually had to bring in an Ankeny police officer to settle the dispute. I was forced to pay the quote. After looking into the camber kit I found that it makes the job easier but is IN NO WAY REQUIRED! My truck has since been properly aligned by the shop that I normally use (they were booked initially) for $90 without the camber kit. I asked for a quote on the kit and they quoted me $150, $60 for the kit and $90 for one hour of labor. If it was possible to give zero stars I would.
Heartland Tire Auto is a US Car Repair based in Ankeny, Iowa. Heartland Tire Auto is located at 3455 N Ankeny Blvd, Ankeny, IA 50023, USA.
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