The clerk was very helpful. Takes time with each customer
Every time I go here the customer service is great but this time was exceptionally amazing. I came in and spoke with Kyo. He is so personable, friendly and funny! I came in because my phone is broken so I have to send it off to Samsung. I needed something in the meantime. He went above and beyond what I would expect anyone to do! He helped me out immensly. He's a true life saver and he needs to be appreciated. Seriously, he's awesome. Always so nice and knowledgeable about the new phones coming out. There's not enough good things I can say about the guy!
Excellent customer service. They wouldn't let us leave until we were satisfied and our daughter's new phone was working properly.
I used to love coming into the T-Mobile Ankeny store, but now every time I visit I have VERY rude sales associates. I think that this store need to inform their employees on customer service because they are lacking it severely. Overall, I would recommend going to another store.
T mobile has given me a free phone and I didn't have to do anything. They are consumer friendly.
T Mobile is a US Electronics Store based in Ankeny, Iowa. T Mobile is located at 2409 SE Delaware Ave Suite 102, Ankeny, IA 50021, USA.
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