Quit call time at 12 minutes in, phone broke from screen error and replacement bad enough advised to wait for re-replacement. I can't contact to see if they got said phone. Only good thing is so far nice staff.
If you want to be treated rudely by the staff, request on the phone to be contacted by the mananger, then the manager can't return a call, this is the place for you. I stood in line for 10 minutes, and when I was next, someone who just walked in the door was waited on before me. When I told this guy not to cut in line, I was told by a rude staff member that he had already been in the store. Well so had I a week before. By this employees assement of the situation, I should have been first in line as soon as I walked in, because I had been there previously. What a joke. Rude staff and costumers who think they are better than everyone else.
have to call in to see why my bill is almost 300 dollars when I was told 200 so I have to wait for them to adjust the bill that only their manager can do that happens to not be Available or they want me to come in the store Every month!No Returned calls phone is currently cut off because I refuse to pay 300 dollars a month for Phone bill that's suppose to be 200!! Still waiting on Ricky and another Lady to Return my call from the beginning of the week!!!
Was talked into getting free phones!! That I have been charged for Every month!! Then every month I
The customer service is ridiculous, the Technicians do not know what they are doing, would give 0 stars if possible....
Had a great experience with the staff. Provided realistic wait times and expertise so I wasn’t surprised about any part of the process.
Sprint Store is a US Electronics Store based in Ankeny, Iowa. Sprint Store is located at 2310 SE Delaware Ave, Ankeny, IA 50021, USA.
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