Clean nice store but quality of manicure was not acceptable for a $40 price.
When I walked in, I didn't get much time to think about what I wanted, and I was told the nail color I chose would be 20, but it ended up being 40 instead (and this is after the lady tried to get me to pick the 50 one). During the process, she wasn't very talkative and engaging, and she used this drill file on my nails and kept going into the skin. Everything after that stung like crazy! The polish, the powder dipping (and I thought I was just going to get regular polish, but instead I got powder dipping because they don't tell you what the hell service they're trying to convince you to get), and everything else kept getting into the little cuts she'd made thanks to filing my skin.
I love Rio! I'm very picky about my nails and the guy who mans the front desk is the one who does my nails. He does a great job and listens to what I want. However, I can't say the same for some of the other employees. But it's still a nice place to go!
Looks aren't everything. While I was impressed by the appearance, the quality of service was awful. Ask for burgundy, gel nails with a round shape for fall. Specifically told them that I did NOT want acrylic nails. Ended up leaving with acrylic bright red sparkling nails. I was cut several times. The guy didn't paint my nails the color that I chose, and didn't listen when I said that I wanted gel nails. When I asked if he could make the color darker, he said no and that it was my fault. The people weren't mean, but did my nails how they wanted, now how I wanted.
It's been barely a week with this junk on my nails and I'm going to go back in to get them, and the fake tips she put on, removed. I can't stand this any more. Don't go here. There's better places.
We made an appointment and when we arrived it took them 15 minutes to get us situated. They kept talking to each other about us in another language. We came in a group of 4, one of the gals just wanted regular polish and the worker kept trying to get her to do shellac. He finally, after the 5th time of trying to persuade her, got her to give into a color that wasn't the same as the polish color she had chosen! During our pedicure they offered water. Nail BAR I assumed there was a full bar. They only have water, soda, and two kinds of wine. The level of customer service was extremely disappointing. There are too many places in Ankeny to go with better service.
Rio Nail Bar is a US Hair Care Studio based in Ankeny, Iowa. Rio Nail Bar is located at 1810 SW Plaza Shop Lane A, Ankeny, IA 50023, USA.
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