We arrived and put dad's name on the list. Dad should have been next.(The only one waiting) Before the stylists were ready for dad, 3 more people came in. Guess what, they got to be ahead of dad because they signed in online. What a crock! Whatever happened to first come first served? Since dad doesn't get out of the house very often due to his illness, we stayed and waited. Unfortunately, the heating wasn't working so it was extremely cold in the store. I guess the management hasn't heard about portable heaters? All in all, it wasn't a very good experience. Would not recommend.
I needed to get my boys in a few Fridays ago, they pushed them in. It was a life saver! About 6 months before for that I got my hair French braided for the first time in over 20 years. I was an emotional mess both times. Yet ,they were very understanding and professional at the same time.
I drove there straight from work. Could not sign in on line, but saw my place in the cue. People who signed in online AFTER I was sitting there waiting showed up and were taken ahead of me. After the 3rd instance and sitting there for 35 minutes another person showed up and was taken ahead of me. I was told if I wanted better service I should have signed in online. BAD BUSINESS PRACTICE! I went to the competitor Sports Clips up the street and was third one there and third one to get my haircut. Not only that, but a haircut and shampoo w/blow dry for military veterans is cheaper at Sports Clips than what I would have had to pay for a haircut at this place. I will never step into this crappy place again!
They price match competitors coupons and run specials like free cuts with a gift card purchase. I use online check-in.
I is a good place to bring kids for haircuts. Quality of the job depends on who you get. Definitely not as good as Sportsclips.
Great Clips is a US Hair Care Studio based in Ankeny, Iowa. Great Clips is located at 627 N Ankeny Blvd, Ankeny, IA 50023, USA.
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